Sign up & enjoy 10% off
Free shipping on all orders above ₹999
Welcome to Universal Vastra
Sign up & enjoy 10% off
Free shipping on all orders above ₹999
Welcome to Universal Vastra
FREE SHIPPING ON ORDERS ABOVE ₹999 | EASY 7-DAY EXCHANGE

Customer Care

When will my order arrive?

Orders usually arrive within 3–7 business days, depending on your location and selected delivery option.

What is your exchange policy?

You can request an exchange within seven days, provided the item is unworn, unused, and has original tags.

How do I choose my size?

Select your usual size, then review our size guide for measurements tailored to each product and fit.

Are online payments secure?

Yes, payments are protected through secure checkout with trusted payment providers and encrypted transaction processing.

How can I contact customer care?

Contact our customer care team with your order number; we’ll help with delivery, exchanges, sizing, or product questions.

How Can We Help?

We’re here to help with orders, exchanges, sizing, and more.

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